Legal notice

This legal notice identifies the company responsible for the Sophie Mode website and sets out the information we make available to every visitor and customer.

1. Website operator

The Sophie Mode website is owned and operated by ATELIER MERVELLE LTD, a private company limited by shares registered in England and Wales under company number 17466989. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Warehouse: 81-109 Dudley St, Wallan VIC 3756, Australia.

2. Contact

Email: info@sophiemode.com
Phone: +61 480810259

3. Hosting

This website is hosted by Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada.

4. Intellectual property

All text, images, logos and other content on this website are the property of ATELIER MERVELLE LTD or are used under licence. Reproduction or reuse without prior written permission is not permitted.

5. Liability for content

We take care to keep the information on this website accurate and up to date, but we cannot guarantee that it is free of errors. We reserve the right to change products, prices and content at any time without notice.

6. Complaints and dispute resolution

If you have a complaint, please contact us first at info@sophiemode.com so that we can try to resolve it directly. If we are unable to resolve it, you may contact the consumer protection agency of your state or territory, such as Consumer Affairs Victoria, or the Australian Competition and Consumer Commission (ACCC).

7. Contact information

Email: info@sophiemode.com
Phone: +61 480810259

Store name: Sophie Mode
Company name: ATELIER MERVELLE LTD
Company number: 17466989 (registered in England and Wales)
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Warehouse address: 81-109 Dudley St, Wallan VIC 3756, Australia

Customer service hours:
Monday to Friday | 9:00 AM to 5:00 PM (AEST)
Saturday and Sunday | 11:00 AM to 4:00 PM (AEST)
We aim to reply to every enquiry within 24 hours.